BigWeatherGear is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. This website has agreed to have its privacy practices monitored for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at Jay@bigweathergear.com. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe. TRUSTe will then serve as a liaison with the website to resolve your concerns.
Collection and Use of Personal Information
We collect the following personal information from you.
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as credit card number, expiration date, billing address
- Preferences Information such as product wish lists, order history, marketing preferences
- Unique Identifiers such as user name, ID number, account number, password
We collect this information when you
- Purchase products
- Sign up for our newsletter or email list
- Contact us with questions or request more information about our products or services
We use this information to
- Fulfill your order
- Send you an order confirmation
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Respond to your questions and concerns
Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you notice and choice.
We may provide your personal information to agents or service providers acting on our behalf for limited purposes. For example, we may share personal information with our agents or service providers to ship your order, or send you email on our behalf. These third parties are authorized to use your personal information only to perform the service they are providing for us.
We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.
In the event BigWeatherGear goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.
You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at Jay@bigweathergear.com.
Cookies and Other Tracking Technologies
- Keep track of what you have in your shopping cart
We use a service provider to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics about the visitors to our site and to determine the effectiveness of our advertising campaigns.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.
We use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We may record your IP addresses when you place an order through our site in order to detect and prevent fraud.
A web beacon is an electronic image placed on a web page that can serve many of the same purposes that cookies serve, For example, recording the pages you visit on our site. We or third parties may use web beacons to track the traffic patterns of users from one page to another.
We or our third party service provider may use web beacons in some of our emails to let us know which emails have been opened by recipients or track click-through rates. This allows us to gauge the effectiveness of our communications to customers and our marketing campaigns.
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at Jay@bigweathergear.com.
Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from those of BigWeatherGear. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Our website offers blogs or community forums to allow you to learn more about us. You should be aware that any personally identifiable information you provide in these areas may be read, collected, and used by others who access them. We are not responsible for any personally identifiable information you choose to submit in blogs, forums, chat areas, instant message services, bulletin boards, or any other publicly accessible service or website.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at Jay@bigweathergear.com.
We provide two means for you to make a purchase on our site. You can either use our order form or a third party payment option. If you use our shopping cart, information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party payment option to finalize and pay for your order, its privacy statement and security practices will apply to your information We encourage you to read that privacy statement before providing your information.
Notification of Privacy Statement Changes
We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.
You can contact us by writing or email us at the address below.
154 Thames Street
Newport, RI 02840