Bigweathergear is the original Helly Hansen online store that has grown into a much larger outdoor store Outfitting Active Lifestyles for Big Weather
We are proud to offer fanatical service from outdoor experts. Since 1998, we have shipped over 20,000 orders worldwide! We’ve shipped to every state in the US, to 24 countries and over 4,000 cities.
Questions About Shipping
We are available during regular business hours (by phone 9am – 9 pm EST 7 days/ week) by calling 877-435-5998 ext. 4 (In Rhode Island) 401-849-6666 ext-4. Or, click on the Live Chat button to start a session online with one of our tech representatives. You can may also email us with questions or comments and we’ll be sure and to respond promptly.
Please allow for up to 3 business days processing time on all orders.
Shipping & Delivery
Bigweathergear ships according to the following options*:
- Standard UPS Ground: 5-7 business days for delivery
- UPS 2nd Day Air: 3-4 business days for delivery
- UPS Next Day Air: 2 business days for delivery Monday – Friday
- Orders to Alaska, Hawaii, Puerto Rico and outside of the United States are shipped via USPS and generally take 6-10 business days
*Select USPS if shipping to a PO BOX, APO, FPO or DPO.
Bigweathergear currently offers shipping to the following countries*:
For other international orders, please call the store directly for shipping quotes.
Products made in the USA are able to pass through customs at no additional cost because of the North American Free Trade Agreement. Any products that were first imported into the US before being sold to the customer and then shipped to Canada are subject to fees which are all dependent upon what the goods are and where they originated from.
*Shipping cost does not include tax and duties charged by customs.
Please note that products currently in stock at our store are available for immediate shipment. Products that are not in stock are ordered directly from our corporate warehouse and will require an additional few days in transit.