Shipping

Bigweathergear is the original Helly Hansen online store that has grown into a much larger outdoor store Outfitting Active Lifestyles for Big Weather.

Questions About Shipping

We are available during regular business hours (by phone 9am – 5 pm EST 7 days/ week) by calling (401) 849-6666 ext-4. Or, click on the Live Chat button to start a session online with one of our tech representatives. You can may also email us with questions or comments and we’ll be sure and to respond promptly.

Processing Time

Please allow for up to 48 hours processing time on all orders.

Shipping & Delivery

Bigweathergear ships according to the following options*:

  • Standard UPS Ground: 5-7 business days for delivery
  • UPS 2nd Day Air: 3-4 business days for delivery
  • UPS Next Day Air: 2 business days for delivery Monday – Friday
  • Orders to Alaska, Hawaii, Puerto Rico and outside of the United States are shipped via USPS and generally take 6-10 business days

*Please note overnight shipments still need 24 hours of processing time**

*Select USPS if shipping to a PO BOX, APO, FPO or DPO.

International Shipping.

International shipping may take up to 5 weeks for delivery. 

Products made in the USA are able to pass through customs at no additional cost because of the North American Free Trade Agreement. Any products that were first imported into the US before being sold to the customer and then shipped to Canada are subject to fees which are all dependent upon what the goods are and where they originated from.

*Shipping cost does not include tax and duties charged by customs

.Please note that products currently in stock at our store are available for immediate shipment. Products that are not in stock are ordered directly from our corporate warehouse and will require an additional few days in transit.